Privacy Policy
Last updated: January 2025
1. Introduction
TopCasinoGuidebook ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website topcasinoguidebook.com.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
2.1 Personal Data
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number when you contact us
- Technical Data: IP address, browser type, operating system, referring URLs
- Usage Data: Pages visited, time spent on pages, click-through rates
- Cookie Data: Preferences and settings stored via cookies
2.2 Non-Personal Data
We collect non-personal information such as demographic data, aggregated usage statistics, and other information that cannot be used to identify you personally.
3. Legal Basis for Processing
Under GDPR and UK data protection law, we process your personal data based on the following lawful bases:
- Legitimate Interest: To operate our website and provide our services
- Consent: For marketing communications and non-essential cookies
- Contract: To respond to your inquiries and fulfill service requests
- Legal Obligation: To comply with applicable laws and regulations
4. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our website services
- To respond to your comments, questions, and requests
- To improve our website and user experience
- To analyze usage patterns and trends
- To comply with legal obligations
- To protect against fraud and security threats
5. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: Trusted third parties who assist us in operating our website
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Affiliate Partners: Aggregated, non-personal data for marketing purposes
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Generally:
- Contact form submissions: 3 years
- Analytics data: 26 months
- Cookie data: As specified in our Cookie Policy
- Legal compliance data: As required by applicable law
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.
8. Your Data Protection Rights
Under GDPR and UK data protection law, you have the following rights:
- Right of Access: Request copies of your personal data
- Right of Rectification: Request correction of inaccurate data
- Right of Erasure: Request deletion of your personal data
- Right of Restriction: Request limitation of processing
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us at [email protected].
9. Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
10. International Data Transfers
Your data may be transferred to and processed in countries outside the UK/EEA. When this occurs, we ensure appropriate safeguards are in place, including adequacy decisions or Standard Contractual Clauses.
11. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.
13. Contact Information
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact our Data Protection Officer:
Email: [email protected]Address: Data Protection Officer
TopCasinoGuidebook
123 Gaming Street
London, UK SW1A 1AA
14. Supervisory Authority
If you believe we have not handled your personal data in accordance with data protection laws, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.